Social Media Emergencies: The Crisis Management Team
The increasingly pervasive presence of social media has increased the likelihood of a company’s internal crises situations going public. Within a broader conversation of how best to handle these emergencies, Kade Dworkin, Chief Crisis Officer for Red Alert Social Media, and attorney/moderator Sigalle Barness discuss who, precisely, should be involved in the crisis management process. Taken from the course “Keep Calm & Carry On: Social Media Crisis Management.”

This video does not necessarily represent the views, opinions, or expressions of the New York City Department of Small Business Services.

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